Josie brings strong technical expertise and hands-on experience in end-to-end mortgage processing to her role at Crown Money SA. With a background that includes eight years of experience in banking and finance, Josie is highly skilled in managing applications from initial documentation through to settlement.

As the dedicated Loan Processor for the Crown Money Home Ownership Plan, Josie plays a key role in supporting clients on their long-term financial journey. She ensures every file is accurate, compliant, and submitted to the Crown Money credit team with precision, helping clients progress smoothly through their structured repayment and loan optimisation process.

Her expertise includes reviewing financial documents, verifying client information, liaising with credit, lodging applications, preparing pricing requests, coordinating valuations, and managing all communication through to settlement. She also assists with digital signing, solicitor instructions, and formal approval communication. Her meticulous approach keeps even complex applications moving efficiently.

Josie holds a Bachelor of Science in Business Administration and is known for her attention to detail, calm professionalism, and strong commitment to client care. She brings reliability, clear communication, and a steady hand to every file she manages.

Outside of work, Josie loves spending quality time with her kids, whether that’s exploring new places, discovering great restaurants, or simply enjoying little adventures together. She’s always up for trying something new, especially if it involves good food and good company. When she’s not helping clients, you’ll likely find her planning the next family outing or uncovering a hidden gem in town.